Report – # of Users Who Locked Cases

Overview

This article provides a description of the # of Users Who Locked Cases report on the iGo Dashboard.

Report Description

This report can be found in the iGo Dashboard on the Agent Analysis Tab.  For more information about changing  reports see, How do I access different reports and Which iPipeline products can I report on.

This report shows the number of users locking cases each year.  If you click on the year you are able to drill down to the quarterly, monthly and daily counts.  This report is not affected by the date dimension filter.

 

GD-Report-UsersWhoLockedCases